That kind of moment is what we want to cherish. For a landlord like you, you can't avoid having some arguments with your tenants, especially because of the rules and regulations that you wish to be obeyed by them. Well, it's common all over the country, but your relationship with your tenant really gives me an awe. You are a one of a kind landlord, God bless you!
Write something about yourself. No need to be fancy, just an overview.